When we were younger, we were taught to know our parents’ or guardians’ phone numbers off by heart in case of an emergency. So it should go without saying that it’s important to know national emergency numbers in case you find yourself in an unfortunate situation. Here are three emergency numbers you need to memorise right now. Make sure your children know them too.
1. Nationwide Emergency Response: 10111
Dialling 10111 from your cellphone or landline will put you in touch with the police-patrol unit and the flying squad. Once you have given enough details about your emergency, the relevant unit will be sent out to assist you.
2. National Ambulance and Fire Brigade: 10177
This number should be used in the event of a medical emergency, but it’s also relevant in cases of fire or police emergencies (for example robberies, gun incidents or car accidents), depending on whether or not there are casualties.
3. Emergency (when calling from a cellphone): 112
Dial 112 from cellphones only and you will be linked to your cellphone company’s emergency call centre – even if you are out of airtime or the phone is locked. This call centre will use the information you provided to notify the emergency service closest to you. This is also the number for the National Sea Rescue Institute (NSRI).
When you are on a call with an emergency operator, always remember to stay on the line until the operator tells you to. This is to ensure they have all the information they need before you hang up.
If you have medical aid…
Contact your medical-aid provider to find out which emergency number you should use.