Communication is the basis of any relationship and learning to communicate effectively allows those relationships to blossom. Theo van Leeuwen, former professor at the Centre for Language and Communication Research at Cardiff University in Wales, suggests some simple tips to help you communicate effectively to prevent conflict.
Trust
When what you say can be trusted, you are more likely to be understood because the people you are talking to can believe what you say.
Tune in to nonverbal clues
Experts estimate that up to 90% of communication happens nonverbally. According to Van Leeuwen, knowing the person you are speaking to will make it easier to understand their nonverbal cues.
Clarity
Effective communication is simple. Getting to the point shows respect for the other person’s time and reduces ambiguity. The more complicated the message, the more simply it should be communicated.
Listening
The most effective communicators listen more than they speak.
Conflict
This may seem counterintuitive, but healthy conflict is a very effective communication tool. ‘It allows for all views to be heard and understood, and communication means that all opinions and ideas are aired in a healthy way to produce a good solution,’ says Van Leeuwen.
Meaning
Meaningful conversation yields far better results than meaningless chatter. Only speak when you have something to say.
Empathy
Ego and arrogance are communication killers. Speaking with understanding, empathy and, most importantly, patience, will result in effective communication.
Respect
Having respect for others makes communication more possible. Listening, considering and respecting others’ views are the trademarks of a great communicator, according to Van Leeuwen.
Knowledge
Empty vessels make the most noise, and speaking without knowing is making noise. Going into a conversation with the knowledge to back up your views makes the communication effective and easy.
Read also:
4 Ways to Learn through Conflict
